elonbet Terms and Conditions
Please read the following terms carefully before using this platform. By registering an account or using any service, you are considered to have accepted these terms.
Table of Contents
- General Terms and Applicability
- Account Registration and Eligibility
- Account Security and Responsibility
- Deposit and Withdrawal Policy
- Bonus and Promotion Terms
- Betting and Gaming Rules
- Prohibited Activities
- Right to Suspend and Close Accounts
- Limitation of Liability
- Changes to Terms and Dispute Resolution
General Terms and Applicability
These terms and conditions ("Terms") apply to the elonbet platform and all services connected to it. By browsing the website, creating an account, playing games, or conducting any financial transaction, you are considered to have given full consent to these Terms. If you do not agree to these Terms, please refrain from using the service.
All services, gaming products, bonus offers, and customer support activities of elonbet are governed by these Terms. Separate terms may also apply to specific services or promotions — in such cases, both sets of terms shall be considered effective together.
1.1 Scope of Terms
These Terms apply equally to the main elonbet website, mobile applications (Android and iOS), and any related digital platforms launched in the future. These Terms are specifically prepared for Bangladeshi users and are consistent with local practices and requirements.
1.2 Language and Interpretation
These Terms are written in Bengali and the Bengali version shall be considered final. In any case of ambiguity, the interpretation of elonbet authority shall be considered final.
Account Registration and Eligibility
All elonbet services are available only to individuals aged 21 years or older. Providing false information during age verification is a serious breach of these Terms and may result in account cancellation.
To open an account on elonbet, the registrant must meet the following eligibility criteria:
- Must be at least 21 years of age.
- Only one account may be opened in your own name — opening multiple accounts is strictly prohibited.
- All information provided at the time of registration must be true, complete, and currently valid.
- The registrant must use the service personally — operating an account on behalf of a third party is not permitted.
2.1 Identity Verification (KYC)
elonbet may request identity verification for withdrawal requests above a certain amount or at any stage of the account. In such cases, a National ID (NID), passport, or other acceptable document may need to be submitted. Withdrawals may be held until verification is complete.
2.2 Updating Information
If any information on the account changes (such as a mobile number or email), it is the user's responsibility to notify the support team immediately. elonbet will not be held responsible for any issues arising from outdated or incorrect information.
Account Security
It is the user's own responsibility to keep their account username and password completely confidential. Please refrain from sharing this information with anyone else. If you suspect unauthorized access to your account, immediately notify our support team via live chat.
- Use a strong password that includes letters, numbers, and symbols.
- Always log out after logging in on a public or shared device.
- Do not provide account information in response to phishing links or messages from unknown sources.
- The user bears full responsibility for any activity on the account — granting access to a third party is entirely at the user's own risk.
As per the user's Privacy Policy, elonbet keeps your personal information secure and does not sell it to any third party.
Deposit and Withdrawal Policy
elonbet supports popular mobile banking and banking methods in Bangladesh for deposits and withdrawals.
4.1 Deposits
- Minimum deposit: ৳500 (per method).
- Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, and others).
- Once a deposit is successfully completed, it may take some time to reflect in the account.
4.2 Withdrawals
- Minimum withdrawal: ৳800.
- Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Withdrawals are generally processed within 15 minutes to 2 hours.
- Withdrawal requests will always be sent to the same method used for the deposit.
- Withdrawals may be delayed or held if identity verification (KYC) is not completed.
elonbet does not accept or process transactions in cryptocurrency. Transactions are only possible through the methods listed above.
Bonus and Promotion Terms
elonbet offers various types of bonuses and promotional offers. It is important to read the relevant terms carefully before accepting any offer.
5.1 Welcome Bonus
New members can receive a 200% bonus on their first deposit, up to ৳10,000. A 25x wagering requirement applies to this bonus — meaning you must wager 25 times the bonus amount before it can be withdrawn. For example: depositing ৳1,000 gives a ৳2,000 bonus, making a total balance of ৳3,000; to withdraw this bonus, you must wager ৳2,000 × 25 = ৳50,000.
5.2 General Bonus Usage Rules
- While one bonus offer is active, another bonus cannot be activated at the same time.
- A bonus may only be used on designated games or game categories — see the details of the relevant offer.
- Bonus funds cannot be withdrawn directly; only winnings earned after meeting the wagering requirement are withdrawable.
- If fraudulent activity is suspected, elonbet reserves the right to cancel the bonus and suspend the associated account.
- Eligibility for bonuses is determined solely at the discretion of elonbet.
5.3 Other Promotions
elonbet runs several regular promotions including a Weekly Reload Bonus, Slots Fun Bonus, Cricket Offer, Birthday Special Reward, and Refer a Friend Reward. Each promotion has its own wagering terms and validity period. Full terms for each offer can be found on the relevant promotion page.
Betting and Gaming Rules
The following rules apply to sports betting, casino games, live casino, and other gaming products on elonbet:
6.1 Placing Bets
- Once a bet is confirmed, it cannot be changed or cancelled.
- The use of fraudulent strategies, bots, or automated software is strictly prohibited.
- If there is uncertainty about the outcome of a match or game, elonbet may hold the settlement of the bet.
6.2 Technical Errors
elonbet may, at its own discretion, void or correct any transaction or game result caused by server outages, network issues, or software errors. In such cases, the user's deposited funds will be returned, but there is no obligation to return bonuses or winnings.
6.3 Restrictions
elonbet reserves the right to set or change betting limits for specific users. This decision may take effect without prior notice.
Prohibited Activities
The following activities are strictly prohibited on the elonbet platform and may result in permanent account closure and forfeiture of balance:
- Using the platform for money laundering or any illegal financial activity.
- Placing bets strategically to circumvent bonus terms (bonus abuse).
- Operating multiple accounts or using a third party's account.
- Attempting to hack, crack, or gain unauthorized access to the platform's systems.
- Operating an account using a false identity or forged documents.
- Any form of fraud or deception against other users.
- Chargeback fraud — raising a payment dispute after withdrawing funds.
If you are unsure whether an activity is prohibited, ask our 24/7 live chat support before taking action.
Right to Suspend and Close Accounts
elonbet reserves the right to temporarily suspend or permanently close any account at any time, for any reason, without prior notice. This action may be taken in particular in the following cases:
- If any clause of the Terms is violated.
- If evidence of fraudulent or suspicious activity is found.
- If the user does not cooperate with identity verification.
- At the direction of law enforcement authorities.
8.1 User's Right to Close Account
Users may also request to close their own account at any time. Self-exclusion and break options are also available under the Responsible Gaming policy — visit our responsible gaming page for details.
8.2 Remaining Balance
If elonbet closes an account due to a breach of terms, any bonus or bonus-derived winnings in the account may be forfeited. However, the user's own deposited funds will be reviewed on a case-by-case basis.
Limitation of Liability
elonbet accepts no financial or legal liability for the following:
- Losses caused by disruptions to third-party services (payment gateways, internet connectivity).
- Results arising from faults in the user's own device or software.
- Any loss resulting from sharing account information with a third party.
- Circumstances beyond control (natural disasters, government directives) — elonbet will not be liable for limited or delayed service in such cases.
- Normal financial losses from gaming or betting — this is a standard part of the service.
9.1 Maximum Liability
In any situation, elonbet's total liability shall be limited to the deposited funds in the user's account at the time of the relevant incident.
9.2 Accuracy of Information
The odds, probabilities, or statistics displayed on the elonbet website are not guaranteed to always be fully accurate. If incorrect odds are displayed due to technical reasons, elonbet reserves the right to cancel the related bet.
Changes to Terms & Dispute Resolution
10.1 Right to Change Terms
elonbet reserves the right to change, amend, or cancel any part of these terms and conditions at any time. Updated terms take effect as soon as they are published on the website. Continued use of the service after any change will be considered acceptance of the new terms.
For significant changes, elonbet will attempt to send a notice to the registered email or within the account, though this is not mandatory. It is the user's responsibility to check this page regularly.
10.2 Dispute Resolution
If a dispute arises with elonbet, please first try to resolve it through our 24/7 live chat or email. The support team provides service in both Bengali and English.
10.3 Complaint Submission Process
To submit a complaint, contact our support team with your account details, the date and time of the incident, and a clear description of the issue. Each complaint is reviewed carefully.
10.4 For General Questions
If you have general questions about any part of the terms and conditions, visit our Frequently Asked Questions (FAQ) section — many common questions are answered there in plain language. To learn more about elonbet, you can read the About Us page.
10.5 Applicable Law
These terms and conditions are governed by the relevant applicable laws and regulations. Any legal disputes will be handled in accordance with the provisions of the relevant jurisdiction.